PRIVACY POLICY

Privacy policy

Please read the Privacy Policy for information on how we collect, use, store and process your personal data before using www.madamcanary.com services.

The main purpose of processing personal data is to process your orders for goods, to issue financial documents, to resolve problems with the provision or delivery of goods, to fulfil other contractual obligations, for direct marketing purposes. Also to use the online shop efficiently, optimally and in a personalised way.

Processing of personal data of minors

If you are under the age of 18, but have already reached the age of 14, by using the services of our Website, you confirm that you have the consent of your parents or guardians for the disclosure of your personal information to the Company;

If you are under 14 years of age, you may only use the services and content of our Website with the consent of your parent/guardian.

Protection of personal data

Personal data that we collect and process:

Purchase Data;
Contact information, feedback and enquiries;
Analytical Data; Contact and Feedback; and;
Content that you share on your individual initiative;
Purchase Data.

We collect personal information that you provide to us when you purchase goods on the www.madamcanary.com website. Such data would include: name, email address, phone number, shipping address, delivery address, method of delivery, payment method, payment information (including but not limited to bank account number), basic information about the third parties receiving the goods, IP address.

In order to place an order for your goods, we may transfer your personal data to third parties (suppliers of the goods). We will only transfer your personal data that is necessary for the proper execution of your order.

Your personal data is transferred to the sellers to the extent necessary for the proper execution of your order. The seller shall process your personal data in accordance with the procedures established by the seller.

Your personal data is transferred to service providers, such as product manufacturers, delivery companies, call centres and other companies that provide services to the seller www.madamcanary.com. In the event of an audit of the website, the data may be made available to the auditing body. The data collected on the website may be made available to companies performing IT work.

In the event of legal proceedings, your personal data may be transferred to other parties: public authorities in accordance with the procedure established by the legislation of the Republic of Lithuania.

Communication options

This includes your choices about receiving marketing offers from us and third parties and your communication choices. In addition, from time to time you will receive, with your consent, necessary communications from the www.madamcanary.com website when we are providing services or to inform you of important matters relating to the website.

We collect the following data from you: your name, surname, email address, history of your publicly expressed opinions about the products sold on www.madamcanary.com, wish list, history of communications between us and you, telephone number, IP address, shopping cart data, history of survey responses, as well as your purchase data, order history, payment history.

In addition, in relation to the services provided by www.madamcanary.com, additional personal data may be collected relating to your use of the www.madamcanary.com website, time spent on the website, browsing history of www.madamcanary.com

Contact information, feedback and enquiries

You provide us with your data on the basis of your consent, which is expressed by your active action, i.e. by contacting us by filling in an enquiry form, by e-mail, by telephone or by other means. In these cases, the Company processes your data in order to administer enquiries and complaints, to ensure the quality of our services, and to protect and defend our rights and legitimate interests. We may collect your data such as: Your name, email address, telephone number and/or other contact information in order to respond to your feedback, provide assistance or answer your questions. This includes records and copies of your correspondence with us (including email addresses and telephone numbers), if any.

We also pass on your contact details to third parties (manufacturers) where there is a reason to do so, such as returns, damaged goods or other important issues that arise.

Analytical data and cookies

In order to improve your experience on the www.madamcanary.com website, we use cookies, which are small pieces of textual information that are automatically generated when you browse the website and stored on your computer or other available device, with your consent. Cookies also help to ensure the smooth running of the website, to monitor the duration and frequency of visits to our online shop and to collect statistical information about the number of visitors to the website.

We analyse and process the following personal data about you: browsing history; payment history; purchase history, as well as reviews of your purchases. History of communications between you and us, including electronic correspondence.

In this way, we want to ensure that we improve your browsing experience.

The content you share

You are allowed to share the content you post on our website. By sharing your data on your individual initiative, you are responsible for the content of the data and you grant the website administration the rights to dispose of the data you have shared on your initiative.

Your rights

You have access to your personal data and how it is processed.

You can request that your personal data be corrected or rectified. You can also request their deletion or restrict the processing of your personal data where personal data is not processed in accordance with legal requirements or where there is another legal basis.

Changes to the Policy

We may update this privacy policy from time to time by posting a new version on our website. You should review this page from time to time to ensure that you are happy with any changes. The date on this page tells you when the changes to the policy were made.

How long we keep personal data

Your personal data will be kept for as long as is necessary for the performance of the contract for the purchase of the goods, but not for less than we are obliged to do so by the legislation governing our activities. Your personal data that is processed after you have consented to such processing of your personal data is processed and stored until the date of withdrawal of your consent.

How can I access my personal data processed by www.madamcanary.com?

You can access your personal data processed in the following ways:
by sending us a request by email to: info@madamcanary.com;
by contacting us using the contact details provided.

Contact details

Litbosa Ltd.
Registration code: 305938893
Artojo g. 7G, Klaipėda
Lithuania, LT-92105

www.madamcanary.com

info@madamcanary.com

+370 678 76758